Great location, beautiful offices and a CEO who wears designer suits, ties that pop and impeccably folded pocket squares. Too
Since the election, I have discussed President Donald Trump’s communications style and practices with dozens of people, from fellow public
Having recently written a book about online reputation issues, I spend a lot of time thinking about online risk, and
The most well-known online reputation problems typically fall into a category that I refer to as “catastrophic.” Many people make
Human error took center stage this week in the world of crisis and reputation management. By now we all know
The value proposition for online review sites is simple as they enables almost anyone to offer a public review and
It might surprise you to learn that when I tell people I published a business book, the first question I’m
Since writing my book How to Protect (Or Destroy) Your Reputation Online, I have met many interesting authors and interviewed
Fake news just got real. Last weekend, a North Carolina man named Edgar Welch drove to Washington, D.C., with the
As an old-school public relations consultant, I remember the days when “reputation management” was strictly a PR term. We learned
A week removed from the craziest presidential election in modern times, and we continue to feel the aftermath, particularly on
Many marketing pros have no interest in technology, and when I bring up subjects like the deep web and the
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