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After a year that saw a slew of epic social media fails, like an Elon Musk tweet leading to a
As we close out the year, many of us will attend office-sponsored holiday parties and fun gatherings with friends and
Events of last week struck me regarding the concept of anonymity these days. Like everyone else, I’m curious to learn
Some businesses do well operating “under the radar.” During my career I have met many executives who have purposely kept
With the new year come new marketing goals. Many folks I speak with want to increase their name recognition and
The past 12 months have been fascinating in the world of public relations. We have a president who communicates off-the-cuff
One should always be careful during holiday party season, when alcohol typically flows and bad decisions often follow. Whether it
We feel it in our bones. Free speech is a cornerstone of our democracy, and the First Amendment guides many
Social media and online reviews bring an incredible new level of accountability to the customer service equation. The internet enables
When I learned President Donald Trump appointed a former Wall Street hedge fund manager as his new director of communications,
My phone was blowing up earlier this week with colleagues and friends asking my opinion of the 10 Harvard students
When President Donald Trump tweets gibberish (“covfefe” anyone?) and comedienne Kathy Griffin loses her job over a photo depicting the
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