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Is Customer Experience the Next Killer App?
Everyone in service businesses talk about it. Amazon.com lists more than 100,000 titles on the topic. Sometimes it seems like
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Everyone in service businesses talk about it. Amazon.com lists more than 100,000 titles on the topic. Sometimes it seems like
Though I enjoy following politics and have had many lively conversations about the presidential campaign, I have hesitated to write
The book publishing world has been in tremendous flux in recent years, but I had no idea how much so
Publish or perish! We hear about it in the context of academia all the time. In order for would-be professors
Sitting in a restaurant with a friend recently, I asked a simple question: How many cameras are in this place?
Since I started helping people with online reputation issues, I have heard some amazing tales but few as educational as
For the past two years, I have been building a segment of my business around helping people with online problems.
Two elderly women are at a Catskill mountain resort, and one of ’em says, “Boy, the food at this place
David Geffen lied on his first job application. I recently watched Inventing David Geffen, a documentary that details the life
A friend called me recently in a bit of a panic. One of her college-aged children was tangentially involved with a
At David PR Group, we’re more than just a PR firm; we’re a partner in your success. Let’s start with a project and grow from there.