Customer Service Sets You Apart – Especially When Things Go Wrong

DavidPRBlog

In the past two days, my perception of two brands changed for the better, even though things went wrong with

DavidPRBlog

We can prevent thousands of future public relations problems by implementing one simple rule: Never name something after a living

DavidPRBlog

Each morning, I walk outside and pick up my copy of The Miami Herald, rescuing it from my driveway after

DavidPRBlog

While the lights were out at the Super Bowl, Nabisco sent out a tweet with an image of an Oreo

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It’s nine o’clock on a Sunday night and my wife and two children are watching the season finale of a

DavidPRBlog

Writing a business book offers many marketing opportunities: It adds credibility, speeds-up the author’s chances to be a media source

DavidPRBlog

With the fiscal cliff averted and the holidays behind us, it’s time to yet again get back to work. Many