
Solving the Yelp Puzzle to Build Your Business
Founded in 2004, the online review site, Yelp, often confounds business owners. It is, without question, one of the dominant

Founded in 2004, the online review site, Yelp, often confounds business owners. It is, without question, one of the dominant

For the past two years, I have been building a segment of my business around helping people with online problems.
A friend called me recently in a bit of a panic. One of her college-aged children was tangentially involved with a
While I’m certain she wasn’t pondering online reputation management, Taylor Swift had it right when she sang “the haters gonna

In the past year, I’ve become increasingly interested in the world of online reputation management and helping executives and other

Businesses spend years and millions of dollars making it easier for customers to find them online, but an emerging trend suggests they

Managing negative internet content has become part of the marketing mix for many companies. And if we judge by the

For years, the public relations sales pitch included a reminder that “perception is reality.” How we are viewed by others