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Social Media Lessons from an Unborn Royal Baby
British royalty news is usually not my cup of tea, but last week a reporter asked my opinion about the
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British royalty news is usually not my cup of tea, but last week a reporter asked my opinion about the
How you respond to a crisis often impacts your business more than the crisis itself. Evidence of this emerged last
When I first started in the public relations business, I heard the term “Thought Leader” and kind of smugly laughed
We often hear about celebrities getting paid big bucks to endorse products on Instagram. Reality television personality, model and entrepreneur
Review sites are here to stay, so we can’t put our heads in the sand and ignore them anymore. Sites
After a year that saw a slew of epic social media fails, like an Elon Musk tweet leading to a
As we close out the year, many of us will attend office-sponsored holiday parties and fun gatherings with friends and
Events of last week struck me regarding the concept of anonymity these days. Like everyone else, I’m curious to learn
Some businesses do well operating “under the radar.” During my career I have met many executives who have purposely kept
Social media and online reviews bring an incredible new level of accountability to the customer service equation. The internet enables
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