Crisis Communications
Crisis Communications Expert Shares Invaluable Insights on Software Spotlight Podcast
In today’s fast-paced digital world, crises can strike any organization at any time, putting reputations and bottom lines at risk.
In today’s fast-paced digital world, crises can strike any organization at any time, putting reputations and bottom lines at risk.
Like most sports fan, I watched the NFC Championship game last Sunday with modest interest. I’m neither a fan of
Social media and online reviews bring an incredible new level of accountability to the customer service equation. The internet enables
When President Donald Trump tweets gibberish (“covfefe” anyone?) and comedienne Kathy Griffin loses her job over a photo depicting the
For the past two years, I have been building a segment of my business around helping people with online problems.
The winds of backlash are again brewing near the shores of Lake Erie as Cleveland Cavaliers’ fans await “The Decision”
One of the big stories of the summer is the rise of ridesharing services. You may have heard of the
Google last week unveiled a system which enables citizens of the European Union to ask the search engine to remove
In 2006, 60 Minutes aired a story about a famous, yet secretive hedge fund billionaire who was embroiled in a
Managing negative internet content has become part of the marketing mix for many companies. And if we judge by the